Terms and Conditions for Emerald Isle Escapes

1. Introduction

Welcome to Emerald Isle Escapes. These Terms and Conditions govern your use of our website and the services provided by Emerald Isle Escapes, which include exclusive guided tours and customized travel experiences in Ireland. By accessing or using our online platform, you agree to comply with and be bound by these terms. Please read them carefully.

2. Booking and Payments

All tour bookings made through our site are subject to availability. Full payment (or a deposit as specified for certain tours) is required at the time of booking to confirm your reservation. We accept various payment methods as indicated on our website. All prices are quoted in Euros and are inclusive of any stated services. Our transparent pricing ensures no hidden fees.

• Deposits: For multi-day tours or custom itineraries, a non-refundable deposit may be required to secure your booking.
• Final Payment: The remaining balance must be paid by the deadline specified in your booking confirmation. Failure to do so may result in cancellation of your tour with loss of deposit.
• Transparent Pricing: Our tour prices include professional local guides, safe and comfortable travel, and entrance fees to attractions where specified in the tour description.

3. Cancellations and Refunds

Cancellation policies vary depending on the tour package. Please refer to the specific cancellation terms provided during the booking process for your chosen tour. Generally, our policy is as follows:

• Day Tours:
  • Cancellations made more than 72 hours before the tour departure are eligible for a full refund.
  • Cancellations made between 72 and 24 hours before departure may incur a 50% cancellation fee.
  • No refunds for cancellations made less than 24 hours before departure or for no-shows.
• Multi-Day Tours & Custom Experiences:
  • Deposits are typically non-refundable.
  • Refunds for final payments depend on the notice period, usually outlined in your specific tour itinerary.
• Tour Operator Cancellation: In the unlikely event that Emerald Isle Escapes cancels a tour due to unforeseen circumstances (e.g., extreme weather, operational issues), you will be offered an alternative date or a full refund.

4. Participant Conduct and Responsibility

Participants are expected to act responsibly and respectfully towards guides, fellow travelers, and local customs. Emerald Isle Escapes reserves the right to remove any participant from a tour who is disruptive, poses a safety risk, or violates local laws, without refund.

• Health and Fitness: Participants are responsible for assessing their own physical fitness level for the chosen tour. Please consult with us if you have any concerns or specific requirements.
• Personal Belongings: You are responsible for your personal belongings throughout the tour. Emerald Isle Escapes is not liable for lost, stolen, or damaged items.
• Compliance with Instructions: Participants must follow the instructions of their professional guides for safety and logistical reasons.

5. Intellectual Property

All content on our website, including text, graphics, logos, images, and tour descriptions, is the property of Emerald Isle Escapes or its content suppliers and is protected by Irish and international copyright laws. Unauthorized use of any materials on this site is prohibited.

6. Limitation of Liability

Emerald Isle Escapes acts solely as an intermediary for transport, accommodation, and other services. While we strive to ensure the highest quality and safety, we are not liable for any injury, loss, damage, delay, or inconvenience caused by circumstances beyond our reasonable control, including but not limited to acts of nature, war, civil unrest, or the failure of third-party service providers. We strongly recommend all travelers purchase comprehensive travel insurance.

7. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated by reference into these Terms and Conditions, describes how we collect, use, and protect your personal information. By using our service, you consent to such processing and you warrant that all data provided by you is accurate.

8. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Ireland. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Ireland.

9. Changes to Terms and Conditions

Emerald Isle Escapes reserves the right to modify or replace these Terms and Conditions at any time. We will post any changes on this page, and your continued use of our site after such changes constitutes your acceptance of the new Terms and Conditions.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at our Dublin office:

Thank you for choosing Emerald Isle Escapes for your adventure. We look forward to providing you with an unforgettable experience!